The U.K. Passport Office has reported processing delays related to an increase in new and renewal passport applications.

Key Points:

  • The Home Office advises those in need of a new passport to allow up to 10 weeks after applying to receive their new passport.
  • The Passport Office encourages applicants to apply online, stating it is the cheapest and easiest method.
  • Individuals can use the passport application tracker three weeks after applying for a passport by filling out a paper form at a local Post Office using Check and Send.

Additional Information: Those who have had to cancel planned trips that were insured can appeal to the Financial Services Ombudsman who may require the insurer to refund a customer if they can prove they took reasonable action to receive a passport in time. More information on tracking a passport application is available here.

BAL Analysis: The Passport Office is seeing an increase of passport applications due to the lifting of COVID-19 travel restrictions around the world. U.K. citizens intending to travel abroad and in need of a new passport should renew their passport as soon as possible to avoid delays and complications. Fast track services are available for a higher fee although appointments are limited.

This alert has been provided by the BAL Global Practice group. For additional information, please contact

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