What is the change? Authorities have begun requiring sponsoring companies to complete a new email verification step during the work authorization process.

What does the change mean? The online application for RPTKA, Pre-IMTA Approval and IMTA will be delayed if the verification step is not completed.

  • Implementation time frame: The change took effect Jan. 18.
  • Visas/permits affected: RPTKA, Pre-IMTA Approval and IMTA. The Telex Visa process is also affected, given that approval for this visa is tied to IMTA approval.
  • Who is affected: Companies applying for work authorization for foreign employees.
  • Impact on processing times: The verification step will add to the time it takes to complete any of the applications listed above. Processing will be more significantly delayed for sponsoring companies that do not complete the verification step.

Background: With the recent transition to an online application system, authorities are slowly streamlining the process for preparing and filing work authorization applications. Authorities at the Ministry of Manpower will now be required to verify a company’s email address before applications can be processed. Though there has not been an official announcement so far, the requirement was put into effect Jan. 18.

The email verification steps works as follows: Affected companies log in on this TKA Online system website. The verification setup should automatically pop up. Once it is completed, the ministry will send a verification link to the company email address that is on file. Companies that do not receive the verification email should contact BAL, which can request that another verification email be sent.

BAL Analysis: Employers should note that, with the change, the RPTKA will now be sent directly to the company’s verified email address. Work permits will continue to be issued physically and must be collected at the appropriate Ministry of Manpower office. BAL will continue to monitor this space for any new updates and will provide more information once available.

This alert has been provided by the BAL Global Practice group and our network provider located in Indonesia. For additional information, please contact your BAL attorney.

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