Malaysia

Immigration Department moves toward cashless payment system

9 Jan 20

MALAYSIA

IMPACT – MEDIUM

What is the change? The Malaysian Immigration Department (MID) has launched an e-Payment system that can be used with a credit or debit card.

What does the change mean? The MID will no longer accept cash for payment of immigration fees. Applicants instead will have to use the e-Payment system or pay with a bank draft.

  • Implementation time frame: Immediate and ongoing.
  • Services affected: All MID services.
  • Who is affected: Employers and foreign nationals seeking immigration services from the MID.
  • Next steps: Authorized company representatives, employers or applicants can use the e-Payment system by bringing a credit or debit card with them when visiting the MID office.

Additional information: Up until now, MID accepted cash or bank drafts for payment of fees upon submission of the applicant’s passport at immigration offices. This changed with the launch of the e-Payment system. While cash will no longer be accepted, officials have confirmed that bank drafts will continue to be an accepted method of payment.

Analysis & Comments: The MID’s move to cashless transactions is in line with current technology trends designed to ensure payment integrity. With this system in this place, companies should be able to mitigate the risk in cash handling as payment transactions will be immediately captured in the e-Payment system, which will be able to generate payment reports at any time upon request.

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