Companies required to update business profile in ESD

18 May 23



The Malaysian government has announced that employers registered in the Expatriate Services Division need to update their business profile to continue to use the portal.

Key Points:

  • Companies registered in ESD online must update their business profile and purchase the latest e-SSM by May 31. To complete this process, companies must:
    • Log into their ESD account and click on the “Company” tab.
    • Select their respective “Primary Sector/Industry” from the drop-down list.
    • Select their respective “Approving Agency/Regulatory Body” from the drop-down list (if applicable).
    • Select “YES” if their primary office is located outside of Malaysia or “NO” if their primary office is located in Malaysia.
    • Provide their primary office address if they answered “YES” to the previous item.
    • Click on “CONFIRM SAVE” to keep the changes.
  • Companies should contact this email if they have questions regarding the steps outlined above. More information is available here.

BAL Analysis: Malaysian authorities are requiring companies to update their business profile and purchase the latest e-SSM to improve the quality of their online services. Companies should ensure they update their information by the May 31 deadline.

This alert has been provided by the BAL Global Practice Group. For additional information, please contact

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