The Malaysian government has provided additional information on the new features and services available on the Expatriate Service Division (ESD) portal.

Key Points:

  • Online endorsement and online payment. Applicants can now make immigration fee payments through the online portal. This will reduce in-person visits to the Immigration Department and MYXpats Center.
  • Endorsed Pass Delivery. Authorities will deliver endorsed Employment Passes (EP), Professional Visit Passes (PVP) and related passes. More information regarding the delivery of endorsed passes can be found here.
  • Improved portal features. Employers must now upload documents through the online portal for passes to be endorsed. All related notifications from regarding endorsements will now be sent through the system.

Additional Information: The Malaysian government announced the changes to the ESD portal in early October. The ESD Satellite Center at the Kuala Lumpur International Airport will open on Dec. 1. The process for Transfer of Endorsement (TOE) remains unchanged at this time.

BAL Analysis: BAL will continue to monitor changes to ESD-related services and will provide more information as it becomes available.

This alert has been provided by the BAL Global Practice group. For additional information, please contact

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