U.S. Citizenship and Immigration Services alerted employers of a recent E-Verify technical issue with Social Security Administration and Department of Homeland Security mismatch cases. The agency urges employers to take action to resolve the issue.

Key Points:

  • The technical issue involves tentative SSA mismatch cases that were referred between April 9 and May 5, 2025, and dual SSA and DHS mismatches if the employee attempted to resolve the issue with SSA but not DHS.
  • Due to the system error, some of these cases may have incorrectly received a final nonconfirmation.
  • Employers are required to create a new E-Verify case for any cases that received a final nonconfirmation after a mismatch for cases referred from April 9 to May 5, 2025.
  • No further action is needed if the employer has already created a new E-Verify case and received an Employment Authorized result for an affected employee.

This alert has been provided by the BAL U.S. Practice Group.

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