Technical difficulties delaying some applications

IMPACT – MEDIUM

What is the change? Technical problems resulting from changes to appointment booking procedures at Visa Facilitation Services (VFS) centers have delayed visa applications.

What does the change mean? Those applying for visas at  VFS centers in South Africa should prepare for delays and may have to change travel plans.

• Implementation time frame: Ongoing.
• Visas/permits affected: All visas handled at VFS centers.
• Who is affected: Foreign nationals applying for visas at VFS centers in South Africa.
• Impact on processing times: Some applicants have not been able to file applications due to technical problems at the VFS centers. Delays in processing should be expected.
• Business impact: Businesses may have to alter travel plans or anticipated start dates due to the delays.

Background: VFS centers in South Africa are in the midst of a changeover to a new appointment booking system that requires payments in advance. The change has led to technical difficulties over the past two weeks. The South African government has not issued any official information about the difficulties, but the problems have made it impossible to submit applications in some instances.

BAL Analysis: BAL will continue monitoring the technical problems and update clients on any significant developments.

This alert has been provided by the BAL Global Practice group and our network provider located in South Africa. For additional information, please contact your BAL attorney.

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