IT work could delay biometrics appointments, visa applications

IMPACT – MEDIUM

What is the change? Indonesia’s Directorate General of Immigration will be doing IT work between now and Aug. 16 that could cause disruptions in service and delays, the agency has announced.

What does the change mean? Applicants should anticipate the possibility of delays and service disruptions in the coming weeks. Biometrics appointments and applications for business visas and stay visas may be particularly affected.

• Implementation time frame: Between now and Aug. 16.
• Visas/permits affected: All DGI services, including biometrics appointments, business visas and stay visas.
• Who is affected: Employers and foreign nationals using DGI’s online systems.
• Impact on processing times: Applicants should expect delays, though it is difficult to determine how serious the service disruptions may be.

BAL Analysis: DGI released a letter on Friday saying that it would be conducting IT work, indicating that biometrics appointments, business visas and stay visas could be particularly impacted. Biometrics appointments may be postponed or canceled, while applications for business and stay visas may be delayed. Those with urgent immigration needs that may be impacted by the IT work should contact BAL.

This alert has been provided by the BAL Global Practice group and PNB Immigration Law Firm in Indonesia. For additional information, please contact your BAL attorney.

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