Delays expected with move to new online application system

IMPACT – MEDIUM

What is the change? Indonesia’s Ministry of Manpower announced this week that it will close its online application system and launch a new, integrated system with the Directorate General of Immigration.

What does the change mean? Applications on the old site were accepted through Tuesday. Neither the current system nor the new one will be available from Wednesday through Sunday. The new system is expected to go live on Monday.

• Implementation time frame: Between now and July 9.
• Visas/permits affected: Any visa or permit application submitted through the ministry’s online application system, including applications for expatriate placement plans (RPTKA) and work permits (IMTA).
• Who is affected: Employers submitting applications through the ministry’s online application system.
• Impact on processing times: The switch to a new online application system could cause processing delays.
• Business impact: Businesses may need to make minor adjustments to their schedules if applications are delayed during the transition period.
• Next steps: Additional information, including the web address for the new site, is expected to become available by early next week.

BAL Analysis: The announcement came as a surprise and could cause disruption for employers who intended to submit applications through the ministry’s online application system this week. Backlogs are likely, and delays should be expected when the new system goes live next week. BAL will provide additional details on the new system as they become available.  

This alert has been provided by the BAL Global Practice group and our network provider located in Indonesia. For additional information, please contact your BAL attorney.

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