An unrivaled immigration experience

Responsive support, clear communication and human expertise that help immigration move forward without creating more work for your team.

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  • Always chasing updates?

    BAL provides responsive support and clear visibility so you spend less time tracking down answers.

  • Sick of playing the middleman?

    BAL gives employees direct access to information and support when they need it.

  • Employees feeling stressed?

    BAL delivers clear guidance, timely answers and a more supportive experience from start to finish.

Why partner with us

The BAL difference

Answers without the wait.

Answers without the wait.

Our multi-channel communications platform quickly connects employees to information, support specialists and legal professionals through their preferred communication channels.

Human expertise backed by smart technology.

Human expertise backed by smart technology.

AI helps answer straightforward questions while complex issues are routed to the right legal professionals.

Better communication, greater visibility.

Better communication, greater visibility.

Conversations and decisions are centralized, creating a clearer experience for employees and better visibility for clients.

Support built around every stakeholder.

Support built around every stakeholder.

Our service model is designed for HR teams, mobility teams, business stakeholders, legal teams and foreign national employees.

Less time chasing answers. More confidence in the program.

BAL’s communications platform gives employees direct access to immigration support through chat, email and self-service resources, reducing the need for HR to manage routine questions and follow-ups. Communications are centralized, response times are faster and employees get the support they need when they need it.

Through the platform, employees can receive substantive legal responses from actual people, not bots, in under four minutes by chat and under four hours by email.

Ready for a better immigration experience?