Katie* has been with BAL since 2014 and is Director of the Practice Management (PM) department. Her team delivers outstanding US and global immigration content to serve both BAL clients and internal legal teams.

PM utilizes BAL’s first-to-market case management interface to streamline legal workflows and guide the client through their immigration process from start to finish, allowing for an exceptional user experience. Katie has led the PM team in creating thousands of customized email templates, forms, questionnaires, and case management systems for hundreds of immigration projects. Her team optimizes BAL’s proprietary technologies through automation and innovation so that legal teams may focus on making a lasting personal impression on their clients.

Learn more about Katie and BAL’s Knowledge Management Department in her interview with Knowledge Cast:

*This Berry Appleman & Leiden professional is not licensed to practice law.

Education & Admissions

University of Southern Mississippi, Master of Science, Political Science
University of Southern Mississippi, Bachelor of Arts, International Studies


Panelist at 2023 ALM Legalweek: Rapid Fire on New Technology Driving Superior Legal Services